Website Privacy Policy
Effective Date: 15th October 2024
Noisy Software Ltd is committed to protecting your privacy. This privacy policy outlines how we collect, use, and safeguard your personal data when you visit our website. This policy applies solely to information collected through our website and does not cover our software products, which have a separate privacy policy.
1. Information we collect
When you interact with our website, we may collect two types of data:
Personal information: This includes information you voluntarily provide, such as your name, email address, or any information you submit via contact forms or newsletter sign-ups.
Non-personal information: This includes data automatically collected when you visit our site, such as your IP address, browser type, device information, and usage statistics.
2. How we use your information
We use your data for the following purposes:
Personal information: To respond to inquiries, provide support, or send newsletters and updates (if you opt in).
Non-personal information: To improve the functionality of our website, analyse usage patterns, and enhance your browsing experience.
3. Cookies and tracking technologies
We may use cookies and similar tracking technologies to collect non-personal information about how you use our website. Cookies help us:
Enhance website performance and user experience.
Track website traffic and user trends.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain parts of the website.
4. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.
5. How we share your information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:
Service providers: We may share your data with trusted third parties who help us operate our website or provide services (such as hosting or analytics), subject to strict data protection agreements.
Legal obligations: We may disclose your information if required by law or to protect our rights or comply with legal processes.
6. Data security
We take reasonable steps to protect your personal data from unauthorised access, alteration, or destruction. However, please be aware that no method of online data transmission or storage is completely secure. We strive to use commercially acceptable means to protect your data but cannot guarantee its absolute security.
7. Data retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
8. Your rights
Under UK GDPR privacy laws, you have the following rights regarding your personal data:
Access: You can request a copy of the personal data we hold about you.
Correction: You can request correction of any inaccurate or incomplete data.
Deletion: You can request that we delete your personal data, subject to legal or contractual requirements.
Data portability: You can request a copy of your data in a commonly used format.
Withdrawal of consent: If we process your data based on your consent, you may withdraw this consent at any time.
To exercise these rights, please contact us at hello@noisysoftware.com.
9. Children’s privacy
Our website is not intended for children under 13. We do not knowingly collect personal data from children under this age. If we become aware that we have collected data from a child under 13 without parental consent, we will take steps to delete the information. In the UK, parental consent is required for children under 13 in line with UK GDPR.
10. Changes to this privacy policy
We may update this privacy policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your data.
11. Contact us
If you have any questions or concerns about this privacy policy, please contact us at:
Email: hello@noisysoftware.com.
By using www.noisySoftware.com, you agree to the terms of this privacy policy.
Product Privacy Policy
Updated October 2024
1. Scope
This privacy policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the service and tells you about your privacy rights and how the law protects you. This privacy policy also describes our policies and procedures on the collection, use, and disclosure of measurement data required for the functioning of the service.
2. Statement
We use your personal data and measurement data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this privacy policy.
3. Collecting and using data
3.1. Usage data is collected automatically when using the service.
3.2. Usage data may include information such as your device's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
3.3. When you access the service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers, and other diagnostic data.
3.4. We may also collect information that Your browser sends whenever you visit our service or when you access the service by or through a mobile device.
3.5. Measurement data is collected automatically when the service is running; regardless of if the service is in use.
3.6. Measurement data may include - though is not limited to - information such as measurements from sound level meters installed on and off your premises, weather conditions measured on and off your premises and network traffic related data on and off your premises. Measurement data collected by sound level meters will be in the form of Sound Pressure Levels (SPL) (stored as numerical data) and raw microphone recording data (stored as MP3 or WAV).
4. Use of your personal data
The Company may use Personal Data for the following purposes:
4.1. To provide and maintain our service, including to monitor the usage of our service.
4.2. To manage your account: to manage your registration as a user of the service. The personal data you provide can give you access to different functionalities of the service that are available to you as a registered user.
4.3. For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the service.
4.4. To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications, regarding updates or informative communications related to the functionalities, products, or contracted services, including security updates, when necessary or reasonable for their implementation.
4.5. To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or enquired about, unless you have opted not to receive such information.
4.6. To manage your requests: to attend and manage your requests to us.
4.7. For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about our service users is among the assets transferred.
4.8. For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our service, products, services, marketing, and your experience.
We may share your personal information in the following situations:
4.9. With service providers: We may share your personal information with service providers to monitor and analyse the use of our service, to contact you.
4.10. For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4.11. With affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
4.12. With business partners: We may share Your information with our business partners to offer you certain products, services or promotions.
4.13. With other users: when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
4.14. With your consent: We may disclose your personal information for any other purpose with your consent. Retention of your Personal Data.
4.15. The Company will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
4.16. The company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods
5. Transfer of your personal data
5.1. Your information, including personal data, is processed at the company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
5.2. Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer.
5.3. The company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
6. Disclosure of your personal data
Business Transactions:
6.1. If the company is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.
Law enforcement:
6.2. Under certain circumstances, the company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
6.3. Other legal requirements the company may disclose your personal data in the good faith belief that such action is necessary to:
Comply with a legal obligation;
Protect and defend the rights or property of the company;
Prevent or investigate possible wrongdoing in connection with the service;
Protect the personal safety of users of the service or the public;
Protect against legal liability;
Security of your personal data;
The security of your personal data is important to us, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
7. Use of measurement data
7.1. All measurement data collected and stored by the service will remain the property of the company. The company retains the right to store measurement data indefinitely. The company may use measurement data for the following purposes:
7.2. To provide and maintain our service, including to monitor the function of our service.
7.3. To improve our service though using measurement data in modeling software.
7.4. If the company is involved in a merger, acquisition or asset sale, measurement data may be transferred.
7.5. The company will take all steps reasonably necessary to ensure that measurement data is treated securely and in accordance with this privacy policy and no transfer of measurement data will take place to an organisation or a country unless there are adequate controls in place including the security of measurement data.
8. Children's privacy
8.1. Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
8.2. If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.
9. Links to other websites
9.1. Our service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.
9.2. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
10. Changes to this privacy policy
10.1. We may update our privacy policy from time to time. We will notify you of any changes by updating the privacy policy listed on our website; which can be found at www.noisysoftware.com/privacy-policy.
10.2. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "Last updated" date at the top of the privacy policy page of the website.